LESCO Complaint Online

Electricity is something we can’t live without these days. It’s a basic necessity whether it’s to power our homes, offices, or industries. The Lahore Electric Supply Company (LESCO) is responsible for keeping the lights on in Lahore and nearby cities like Kasur, Sheikhupura, Nankana, and Okara. While LESCO works hard to provide uninterrupted electricity, there are times when things don’t go as planned. Whether it’s a problem with your bill, a faulty meter, or unexpected load shedding, knowing how to file a Lesco complaint online can save you a lot of hassle.

Why It’s Important to Know How to Complain to LESCO?

Let’s be honest—dealing with utility companies can be frustrating. But knowing how to file a complaint is important, especially when your electricity supply is on the line. If you’ve ever had issues with overbilling or a malfunctioning meter, you know how stressful it can be. That’s why understanding the LESCO complaint online process is crucial. It ensures that your issues are heard and resolved as quickly as possible.

How to Register a Lesco Complaint Online?

LESCO has made it pretty straightforward to file a complaint online through its Customer Complaint Management System (CCMS). Here’s how you can do it:

1. Visit the LESCO Website: Head over to the LESCO website and find the CCMS page for complaints.
2. Fill in Your Details: You’ll need to provide some basic information like your 14 digit reference number, name, and contact details.
3. Describe Your Problem: Be clear about what’s wrong. Whether it’s a billing issue, a meter problem, or anything else, the more details you provide, the better.
4. Submit Your Complaint: After filling in all the required fields, hit submit. You’ll get a complaint number that you can use to track your issue.

The online system is designed to be user-friendly, even if you’re not tech-savvy.

Other Ways to File a LESCO Complaint

If you’re not comfortable filing a complaint online, don’t worry—there are other ways to get in touch with LESCO:

• Call LESCO Helpline: Just dial 118 or send an SMS to 8118. These lines are open 24/7, so you can call anytime.
• Visit a Customer Care Center: LESCO has ten customer care centers in Lahore and nearby areas. You can visit the one closest to you for help.

Important LESCO Complaint Numbers

For power failures or any urgent issues, these are the numbers you should keep handy:

• 118 (Helpline)
• 8118 (SMS)
• 0800-00118 (Toll-Free)
• 042-111000118
• 0320-0520888

These numbers are available for all LESCO-served areas, including Lahore, Sheikhupura, Kasur, and others.

LESCO Online Complaints in Different Areas

Whether you’re in Faisalabad, Jaranwala, Lahore, or even Islamabad, the process for lodging a LESCO complaint online is pretty much the same. If you’re in Faisalabad or Jaranwala, it’s important to ensure you’re using the right portal. For residents of Lahore and surrounding areas, LESCO’s online system is particularly effective.

Filing Complaints Near Faisalabad and Jaranwala

Even though LESCO mainly serves Lahore, if you’re living near Faisalabad or Jaranwala, you can still file a complaint online. Just make sure to give accurate location details to avoid any delays.

What About LESCO WhatsApp?

You might be wondering if you can file a LESCO complaint via WhatsApp. As of now, LESCO doesn’t officially offer a WhatsApp service for complaints. Your best bet is to stick with the phone numbers or the online system.

Tracking Your LESCO Complaint Online

After you’ve filed your complaint, it’s important to track its status to make sure it’s being handled. Here’s how you can do it:

1. Go to the LESCO Tracking Page: On the LESCO website, find the page dedicated to tracking complaints.
2. Enter Your Reference Number: Just input the reference number from your bill, and you’ll get updates on your complaint.

This way, you can stay informed and know exactly when your issue will be resolved.

Conclusion:

Filing a LESCO complaint online is simple, and knowing how to do it can save you a lot of time and stress. Whether you’re dealing with billing issues, metering problems, or power failures, LESCO offers multiple ways to get your problems solved quickly. Don’t let an unresolved issue linger—use the tools LESCO provides to ensure you get the service you deserve.

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