Are you a beneficiary of the Benazir Income Support Program (BISP) or the Ehsaas Program and haven’t received your much-anticipated payment message from 8171? You’re not alone. Many individuals across Pakistan face this issue, often leading to confusion and delays in receiving vital financial aid. But don’t worry, there are simple and effective ways to check your eligibility and payment status directly.
Reffrence Content ON This Post: BISP 8171 Payment Message Not Received?
The 8171 SMS service is the cornerstone of BISP’s communication system, designed to send crucial updates, payment alerts, eligibility confirmations, and even survey notices. If these messages aren’t reaching you, it could mean missing out on essential support.
Why You Might Not Be Receiving 8171 Messages
Several reasons can lead to a disruption in receiving your BISP messages:
Incorrect Mobile Number: A common issue is providing an incorrect or incomplete mobile number during registration.
SIM Not Registered Under Your CNIC: For security and verification purposes, 8171 messages are only delivered to SIM cards registered under the same CNIC used for your BISP registration. Using a SIM not in your name will prevent you from receiving messages.
Inactive or Blocked SIM: If your mobile number is inactive, blocked, or has insufficient balance, you won’t receive the SMS.
Mobile Number Not Provided During Registration: In some cases, individuals might forget to provide their mobile number when initially filling out the BISP form.
Changed Number Not Updated: If you’ve recently changed your mobile number and haven’t updated it with BISP, the messages will go to your old number.
How to Check Your BISP Eligibility and Payment Status Using 8171 SMS
Even if you haven’t received an official message, you can proactively check your status. This self-service method is convenient, available 24/7, and doesn’t require internet access:
- Open your phone’s messaging app.
- Type your 13-digit CNIC number. Make sure there are no spaces or dashes in the number.
- Send the message to 8171.
- You will typically receive a reply confirming one of the following:
- You are eligible and approved for payment.
- Your application is under verification or survey.
- You are currently not eligible.
Other Ways to Check Your BISP Status
Besides the SMS method, BISP offers other avenues to check your status:
BISP 8171 Web Portal: If you have internet access, you can visit the official BISP 8171 portal (8171.bisp.gov.pk). Enter your 13-digit CNIC number and the displayed captcha code to get your eligibility and payment details.
Visit a BISP Tehsil Office: For more complex issues or if you prefer in-person assistance, visit your nearest BISP Tehsil Office with your original CNIC. They can check your status in their system and help update any incorrect information.
BISP Retailer/Payment Center: Some BISP-registered retailers can also help confirm your eligibility using their system.
What to Do If You’re Not Receiving Messages or Facing Issues
If you’re consistently not receiving messages or encountering other problems:
Update Your Mobile Number: The most crucial step is to ensure your mobile number is correctly updated in the BISP database. This usually requires an in-person visit to your nearest BISP Tehsil Office to prevent fraud. Bring your original CNIC and the mobile number you wish to register.
Ensure SIM is Under Your CNIC: Verify that the SIM card you are using is registered under your own CNIC. If not, get one registered in your name.
Check for Inactive SIM: Make sure your mobile number is active and not blocked.
Contact BISP Helpline: For any issues or queries, you can call the official BISP helpline at 0800-26477.
Address Ineligibility: If you receive an “not eligible” message, it might be due to outdated NSER (National Socio-Economic Registry) data or biometric issues. Visit your nearest BISP office to update your information and request a re-survey if necessary.
Don’t Miss Out on Your Payment!
The BISP and Ehsaas programs are vital lifelines for many deserving families in Pakistan. Don’t let a missed message prevent you from receiving the financial assistance you’re entitled to. By understanding why you might not be receiving 8171 messages and knowing how to proactively check your eligibility status, you can ensure timely access to your payments.
Take action today! If you haven’t received your BISP 8171 payment message, use the SMS method or visit the online portal. For persistent issues, a trip to your local BISP office is always recommended.

Hamza Ali is the founder of Mylescobill.com.pk, a platform dedicated to providing easy and convenient ways to check your LESCO (Lahore Electric Supply Company) bills online. With a focus on simplifying the process of utility bill payments, Hamza shares valuable tips and guides to help users manage their electricity bills with ease. Stay connected with Hamza for the latest updates on online bill payment solutions.