Are you worried because your 8171 Ehsaas Program or BISP payment has suddenly stopped? You’re not alone. This usually happens because of simple issues like an expired CNIC, a biometric verification failure, or an outdated NSER survey. The great news is you can fix these problems easily. This guide will walk you through checking your status online and provide clear, step-by-step solutions to get your payments flowing again.
Common Reasons for Blocked Payments & How to Fix Them
Many beneficiaries find their accounts suspended and don’t know why. Here is a simple table that explains the main reasons and their solutions.
A Step-by-Step Guide to Reactivating Your Suspended Account
If your account is suspended, don’t worry! Follow these simple steps based on your specific issue to resolve it quickly.
✅ Solution 1: Your CNIC Has Expired
An expired CNIC is a common reason for payment suspension. The system automatically puts your account on hold.
- What to do: Visit your nearest NADRA center and apply for a CNIC renewal.
- Next Step: Once you receive your new CNIC or the official application receipt (token), take it to your local BISP Tehsil Office.
- Result: They will update your record in their system, and your payments should resume within the next cycle.
✅ Solution 2: Biometric Verification Failed
Sometimes, fingerprint scanners fail to recognize your prints, leading to a “biometric mismatch” error.
- What to do: Go to the nearest BISP office or a NADRA registration center.
- Quick Tip: Before you go, make sure your fingers are clean and dry. Sometimes, simply trying a different finger can solve the problem.
- Result: Once your biometrics are successfully verified and updated, your account will be automatically reactivated.
✅ Solution 3: You Missed the NSER Dynamic Survey
BISP requires all beneficiaries to keep their information updated through the NSER survey to ensure only deserving families receive aid.
- What to do: Visit the BISP Tehsil Office or Registration Center in your area.
- Next Step: Request to complete the dynamic survey. You will need to provide your CNIC and family information.
- Result: After you complete the survey, your information will be reviewed. If you still meet the eligibility criteria, your account will be restored.
Documents You’ll Need for Your BISP Office Visit 📋
To make your visit smooth and successful, make sure you carry the following documents:
📜 Your Original, Valid CNIC (It must not be expired). 💡 A recent utility bill (electricity or gas) for your address. 👨👩👧👦 Your Family Registration Certificate (FRC) or your children’s B-Forms. 📱 The mobile number registered in your name.
Tips to Avoid Future Payment Suspensions 💡
Stay proactive to ensure your financial aid continues without any interruptions.
- Check CNIC Expiry: Always check the expiry date on your CNIC and renew it at least a month in advance.
- Participate in Surveys: Whenever BISP announces a new survey, make sure you participate.
- Keep Your SIM Active: Ensure the mobile SIM registered with your CNIC is always active to receive important updates from 8171.
- Clean Hands for Biometrics: Always clean your hands properly before giving your fingerprints for verification.
People Also Ask (FAQs)
Q1: What does the “Under Verification” status mean on the 8171 portal?
It means your information is being reviewed by the BISP team. This is a standard process. If the status doesn’t change after a week, you should visit the BISP office.
Q2: How long does it take to fix a suspended BISP account?
After you submit the correct documents or complete the required verification (like biometrics or survey), it typically takes 3 to 7 working days for the account to be restored.
Q3: Can my husband or son collect my payment?
No, only the registered beneficiary (the woman of the household) can collect the payment after successful biometric verification.
Q4: What if the 8171 portal shows “No Record Found”?
This message usually means you are not yet registered in the Ehsaas or BISP database. You will need to visit a BISP registration center to complete the NSER dynamic survey.
Hamza Ali is the founder of Mylescobill.com.pk, a platform dedicated to providing easy and convenient ways to check your LESCO (Lahore Electric Supply Company) bills online. With a focus on simplifying the process of utility bill payments, Hamza shares valuable tips and guides to help users manage their electricity bills with ease. Stay connected with Hamza for the latest updates on online bill payment solutions.